FREQUENTLY ASKED QUESTIONS

HOW DO I MAKE A RESERVATION FOR THE SINATRA SHOW?
Reservations are released 60 days in advance at 2:00 PM EST exclusively through OpenTable. Friday shows, reservations are released every Monday at 2 PM EST, and Saturday Shows are released every Tuesday at 2 PM EST.

Book online: www.carnegie-club.com/reservations

Our team cannot make advance reservations or provide additional availability by phone, email, or in person. All available reservations will be displayed on OpenTable.

A credit card is required to secure your reservation but will not be charged at the time of booking. The music charge will be added to your final bill during your visit.

BOOKING TIPS
Reservations can book quickly, so we recommend completing your reservation promptly to secure your preferred table.

Create an OpenTable account and add your preferred payment method.

If you already have an account, sign in and confirm your contact information and payment method are up to date.

Have your preferred date, showtime, and party size ready before booking.

Select one of the available seating times for your preferred performance:

• 5:00 PM Show: 4:15 PM, 4:30 PM, or 4:45 PM

• 8:00 PM Show: 7:15 PM, 7:30 PM, or 7:45 PM

• 10:30 PM Show: 10:00 PM or 10:15 PM

Choose your experience: General or Premium Seating (subject to availability).

Review your details and complete your reservation to secure your table.

WHAT TIME IS THE SHOW?
Current showtimes:  5:00 PM, 8:00 PM, and 10:30 PM.

Performed at 5:00 PM and 10:30 PM, Sinatra Songs, feature a collection of Frank Sinatra's most beloved classics spanning the many eras of his legendary career. 

Performed at 8:00 PM, Remembering the Sands, recreates the excitement of Sinatra's legendary appearances at the Sands Hotel in Las Vegas, celebrating the music and spirit of the Rat Pack era.

All performances run approximately 75 minutes.

WILL I HAVE A CLEAR VIEW OF THE PERFORMANCE?
The Carnegie Club is an intimate cigar lounge, and unobstructed views cannot be guaranteed.

Premium Seating offers our best available views, though sightline obstructions exist.

General Seating may have partially or fully obstructed views of the performance.

By making a reservation, guests acknowledge that sightline obstructions are possible throughout the venue.

DOES THE CARNEGIE CLUB HAVE COMMUNAL SEATING?
Yes. Due to our limited seating capacity, guests may be seated at shared tables with other parties.

ARE CHILDREN ALLOWED TO ENJOY THE SHOW?
All guests must be 21 or older and present a valid, physical government-issued ID. Photos and digital copies are not accepted.

IS THERE A DRESS CODE?
Yes. Business casual attire is required. Ripped or torn clothing, athletic wear, and baseball caps are not permitted.

IS SMOKING PERMITTED?
Yes. Cigar smoking is permitted throughout the venue, and there is no non-smoking section.

CAN I BRING MY OWN IGAR/CIGARETTES?
Yes. The Tobacco Minimum is waived on Sinatra Nights.

DO YOU SERVE FOOD? CAN I COME FOR DINNER?
We offer a light-fare menu but are not a full-service restaurant.

HOW EARLY SHOULD I ARRIVE?
We offer the following seating times:

• 5 PM Show: 4:15 PM - 4:45 PM

• 8 PM Show: 7:15 PM - 7:45 PM

• 10:30 PM Show: 10:00 PM - 10:15 PM (tables available beginning at 10:00 PM)

WHAT IF I'M RUNNING LATE?
We hold reserved tables for 10 minutes after showtime:

• 5 PM Show: held until 5:10 PM

• 8 PM Show: held until 8:10 PM

• 10:30 PM Show: held until 10:40 PM

After the grace period, tables may be released to standby guests to avoid disrupting the performance.

If you're running late, please call us at 212-957-9676. We'll do our best to accommodate you, but cannot guarantee your table after the grace period.

WHAT IS YOUR CANCELLATION / NO-SHOW POLICY?
Cancellations must be made at least 48 hours in advance. Failure to cancel or arrive for your reservation will result in a $50 charge per guest.

DO YOU OFFER STANDING ROOM?
Same-day standing-room admission may also be available on a first-come, first-served basis subject to capacity. No reservations are accepted for standing room. Standing room admission is $50 per person along with a $50 minimum spend per person. 

DO YOU HAVE A WAIT LIST?
Performances through December 31, 2026
Our existing website waitlist remains available for sold-out 2026 performances.‍ ‍
JOIN THE 2026 WAITLIST.

Performances Beginning January 1, 2027
Beginning January 1, 2027, all reservations and availability alerts will be managed exclusively through OpenTable, replacing our manual waitlist.

If your preferred performance is unavailable, select Notify Me to receive an alert when matching availability opens. Set a separate alert for each date you’re considering and choose a broader range of time range if you’re open to multiple performances.

Alerts do not hold or guarantee a table. Your reservation is secured only after you complete your booking and receive confirmation through OpenTable.

CAN I BOOK MORE THAN ONE SHOW?
Yes. Separate reservations must be made in order to book more than one show.

CAN I STAY FOR ANOTHER SHOW WITHOUT A RESERVATION?
Unfortunately, your table is likely reserved for the next seating. However, you're welcome to check with our Host Team about Standing Room availability, which is offered on a first-come, first-served basis and carries the same additional music charge as table seating.

DO ALL RESERVATIONS INCLUDE A SINATRA SHOW?
No. Sinatra performances are offered only at 5:00 PM, 8:00 PM, and 10:30 PM, with each show running approximately 75 minutes.

To attend a performance, you must reserve a Sinatra Experience and select one of the designated seating times associated with that show. If you did not select a Sinatra Experience, or your reservation time does not correspond to one of the listed seating times, your reservation does not include the performance. Your reservation confirmation will indicate whether a Sinatra Experience has been booked.

The final performance begins at 10:30 PM and concludes shortly before midnight. Reservations made after midnight (including 12:30 AM) are for the lounge experience only and do not include live entertainment. Please note that guests with 12:30 AM reservations will not be admitted before their reservation time, as the lounge will remain at capacity with guests attending the 10:30 PM performance until the show has concluded.

A COURTESY TO FELLOW GUESTS
Please keep conversations to a minimum during performances to ensure all guests can fully enjoy the show.